DEFENDANT NAME: HOMICIDE
JAIL CALL 18577118 Total time on tape 00:16:31
Information from recording: Date: 2012/4/16, Time: 13:34:31, dialed number (Recorded calling directions)
Listen to the audio of this call HERE.
RECORDING: Hello, you have a prepaid call from (beep) This call will be recorded and subject to monitoring at any time. Thank you for using Inmate Calling Solutions. You may begin speaking now.
SHELLIE: Are you there?
SHELLIE: Can I put you on speaker phone?
ZIMMERMAN: Yes please but remember, no, no personal information.
SHELLIE: Okay, okay, all right, hold on, I’m putting him on speaker phone but we’re not gonna say the name of the institution or your name or any personal information, recorded. Okay you’re on speaker phone.
SHELLIE: We need to figure out um, how to reset his password, so that I can log into his account for him
CU OFFICIAL: (inaudible) logged in
SHELLIE: I have everything. Because he was in a different location than me, so I started using a different computer. And it would ask you the security question.
CU OFFICIAL: Um. Are you there?
ZIMMERMAN: Yes I am
CU OFFICIAL: Okay. Is it okay to re, to reset to your um, last four of your Social?
CU OFFICIAL: Okay. Um cancelling the enrollment
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ZIMMERMAN: What’s that?
CU OFFICIAL: Set it up with so you have to go in and re-do the whole thing.
SHELLIE: Are they still going to do um, his, security questions? Is there any way that you could take that off of there?
CU OFFICIAL: That’s why I’m cancelling the whole thing.
SHELLIE: (inaudible background conversation) so set it up. Is it still gonna be his
user name though?
CU OFFICIAL: It’s doesn’t have a user name.
SHELLIE: Okay. (inaudible) Okay.
ZIMMERMAN: Can, can you go to a computer in the lobby and have her look over your shoulder while you do it?
SHELLIE: Can I go into the lobby and have you look over my shoulder while I do it? Okay.
So we don’t do anything wrong. Okay?
ZIMMERMAN: And you need to reset it to your email address. Shellie?
ZIMMERMAN: And all the questions, look for something you’ll remember for sure and write them down please.
SHELLIE: Okay. Okay. Okay. What else?
ZIMMERMAN: That’s it, as long as it will give you access, that’s what we need to do.
SHELLIE: Okay, as long as it will give me access that’s all we need to do. Okay, we’re good then, right?
ZIMMERMAN: What about Susie opening up an account?
SHELLIE: What about Susie?
ZIMMERMAN: Yeah, opening up an account.
SHELLIE: Okay, um, we need her to open up an account here. (inaudible background
conversation) Okay, hold on. (inaudible) okay honey, we’re gonna go into the
lobby and do this now. Okay?
ZIMMERMAN: Okay, I’ll stay on the line with you.
SHELLIE: Yeah, stay on the line, and actually I’m gonna have you go on the phone with Susie.
SHELLIE: Okay, hold on.
SUSIE: Hello honey
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ZIMMERMAN: Hey sis. Is she gonna be able to help you?
SUSIE: What’d you say?
ZIMMERMAN: Is she gonna be able to help you?
ZIMMERMAN: Oh good.
SUSIE: We’re just, getting ready to do a test run.
ZIMMERMAN: Okay, good. Please write down everything this.
SUSIE: Uh huh, definitely
ZIMMERMAN: Don’t rely on her to write it down.
SUSIE: Yeah we will. Okay, um, is this it right here? Yeah that’s it. It’s a number, member number start with a two and ending with a nine?
SUSIE: Yeah, that’s not the pass, that’s what I gave you, oh okay, okay. (inaudible background conversation) type, type in um, what-what using, like that would be for you.
SUSIE: Yeah, (inaudible) yeah. I know that’s what it’s asking, that what she said it would do.
SHELLIE: Oh really?
SUSIE: Uh huh (inaudible) (inaudible due to whispering?)
ZIMMERMAN: What’s going on sis?
SUSIE: (inaudible background conversation) I’m sorry, it’s not, it’s like it, um declining it, okay, okay, it’s working. Oh good. (inaudible) honey?
ZIMMERMAN: Is she going to change everything there?
SUSIE: Uh huh
ZIMMERMAN: Please make the
SUSIE: Uh huh
ZIMMERMAN: Please make the change to the password the question and the email that it goes to.
SUSIE: Yeah, that’s what she, the password has already been changed and then um, and then she’s, resetting all the questions right now.
ZIMMERMAN: And the email, and the email that it goes to.
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SUSIE: Yeah and don’t forget honey, change the email when you get in there.
ZIMMERMAN: (inaudible) she’ll probably wanna write it down, she’ll forget.
SUSIE: And when you, when you get into the account, you wanna change the email that it’s in, notices and stuff to your email. Okay.
SHELLIE: I’m writing that all down so.
SUSIE: Yeah okay, she’s writing, she’s writing them all down.
ZIMMERMAN: Is she resetting the password
ZIMMERMAN: to something she’ll remember?
SUSIE: Uh huh
ZIMMERMAN: And she has access to the account now?
ZIMMERMAN: Tell her to try and transfer into her account from there right now.
SUSIE: Okay, hold on, I’m going to let her, she has to finish
SUSIE: answering questions.
ZIMMERMAN: All right
SUSIE: Are you done honey? Cause after we change everything, we gotta um, do a test transfer from here to your account.
ZIMMERMAN: Thank you sis.
SUSIE: Did you take your shower yet?
ZIMMERMAN: No not yet
SUSIE: Oh bummer
ZIMMERMAN: I know. I’ll be so relieved when she figu, gets this figured out.
SUSIE: What honey?
ZIMMERMAN: I’ll be so relieved when she figures this out.
SUSIE: Uh huh. And by the end of this phone call, that’s just what’s going to happen?
But don’t worry.
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ZIMMERMAN: Sis, can you write something down?
SUSIE: What love?
ZIMMERMAN: Um, can you, I’m in the, on the table behind you, there should be some withdrawal slips and some pens.
SUSIE: Uh huh, um, no but there’s (inaudible) from here in the middle. Um. Yeah I have
some, do you want me to take some with me?
ZIMMERMAN: You can write something down?
SUSIE: Sure, wait a minute, let me, let me move over. Okay, wait a second, um, go
ZIMMERMAN: Um, one is for her to transfer
SUSIE: I’m sorry. (background conversation) Yeah, that’s for whoever’s that you wanna
write down and remember. What’d you say honey?
ZIMMERMAN: Transfer, for her to transfer
SUSIE: Uh huh
ZIMMERMAN: less than $10 into her account from mine.
SUSIE: Okay, uh huh
ZIMMERMAN: And then, two, is for her to log off and try to log back in using her credentials before you leave there.
SUSIE: Uh huh, okay (inaudible)
ZIMMERMAN: And then, three, is to see if she can take $10 out today, another $10, less than $10 and put it
SUSIE: Uh huh
ZIMMERMAN: in her um, in her box there.
SUSIE: In the box?
SUSIE: Okay, all right wait a minute, I’m gonna be back (inaudible). Okay. Um. Transfer less than $10,
SUSIE: log in, log out, before we leave to make sure that it’s working,
SUSIE: and take out less than $10 and put it in the box.
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ZIMMERMAN: Thank you
ZIMMERMAN: How’s she coming along now?
SUSIE: What now?
ZIMMERMAN: How’s she coming along?
SUSIE: She’s just now putting in her new password and getting ready to sign in. Okay.
SUSIE: Okay, now honey, these are, these are the things you have to do, these three things right here. Right now transfer less than 10 into your account. Um, it’s both of your account should show on here now, right? Should.
ZIMMERMAN: And to transfers
SUSIE: Uh huh. Into yours. Is one of these yours?
ZIMMERMAN: No, she’s has to put in her informa, it-it says “to another” at the top.
SUSIE: Yeah. Okay, it says “to another”, click on right here. Okay, go ahead and do it.
SHELLIE: How much?
SUSIE: Yeah, three more zeros, okay.
SUSIE: Yeah. I don’t think it’s gonna make you (inaudible) oh up in others account.
SUSIE: (inaudible) Okay, I didn’t see it. Okay, there you go now put in your, your number honey. Yep. Uh huh. Okay. Um. Okay. Okay, done. Okay, so that went from there to there and it’s confirmed. And then um, so now
ZIMMERMAN: Can she log, log out?
SUSIE: Yeah, log out honey
ZIMMERMAN: Under mine
SUSIE: clear the screen first and then say good-bye. Yeah say good-bye. Now, start over again and log in right here just like you, uh huh, yep. Just to make sure it works. No, it’s the account number (background conversation) Oh okay, I’m sorry.
SHELLIE: But I will
SUSIE: Okay, whatever you think.
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ZIMMERMAN: You’re an angel sis.
SUSIE: You stop it. He’s whispering sweet nothings to me. (chuckles) I wanna know your stupid passwords. That’s an easy one yeah. I mean you had that little tricky one for
SUSIE: rambles it. Okay. Done. Okay, now just check
RECORDING: One minute remaining.
SUSIE: Okay, we got one minute honey, then call us back.
ZIMMERMAN: Yeah I’ll try. But,
ZIMMERMAN: log out and try to get
SUSIE: yeah we’re good. Okay
ZIMMERMAN: some (inaudible)
SUSIE: and now
ZIMMERMAN: and then try and get 10 out from hers
SUSIE: Yeah, yeah
ZIMMERMAN: and put it in the box.
SUSIE: Yeah. Okay. So, now we’re gonna take a withdrawal for, get your money out and take it to your box.
ZIMMERMAN: Less than 10.
SUSIE: Yeah, yeah you do.
ZIMMERMAN: She’s, yeah she just put it in there.
SUSIE: Yeah, you just put it in there honey.
ZIMMERMAN: Tell her to check right there. (background conversation) Sis?
SUSIE: What honey?
ZIMMERMAN: Tell her to check right there at the computer.
SUSIE: Yeah, check your, log into yours now honey. That’s what she’s done. Oh God,
ZIMMERMAN: I love you, I’ll call you back.
SUSIE: What honey?
ZIMMERMAN: I love you and I’ll
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SUSIE: I love you too.
ZIMMERMAN: call you right back.
SUSIE: Okay honey.
ZIMMERMAN: All right, thanks, bye.
END OF TRANSCRIPTION
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